Terms & Conditions

RATES  

Rates are quoted on a per night, per week or per month basis as noted. Unless specified, check-in time is after 4:00 p.m., and check-out by 10:00 a.m. on the day of departure. Rates quoted are for a specified number of people, additional guests are subject to a per person, per day charge, of an amount up to the nightly rental cost. Charges vary and are subject to change without notice. All properties represented by Alpine Retreats come fully equipped with linens, dishes and utensils and an initial supply of soap and paper goods. Other amenities vary per property.  

CHECK IN AND CHECK OUT TIMES Check-in is at 4:00 pm | Check-out is at 10:00 am. Unless  otherwise arranged with Alpine Retreats, the 10:00am check-out time is crucial for the cleaning  contractor to perform housekeeping duties. Therefore, please note that unauthorized late check outs will be subject to a $500.00 charge in the event the contractors cleaning crew cannot enter the  vacation rental premises.  

ADDITIONAL CHARGES (NOT included in rate) Rates do NOT include daily maid service (Mid-stay  cleans) unless noted, gratuities, car rental, food, liquor, laundry, personal items, concierge  services, excessive cleaning upon departure (i.e., upholstery or rug shampooing, smoke mitigation,  etc.).  

RESERVATIONS AND PAYMENTS Final payment, consisting of the remaining balance, must be  received by Alpine Retreats at least sixty (60) days prior to guest arrival (or immediately if booked  less than sixty (60) days in advance of guest arrival). Failure to make final payments on a timely  basis will make the reservation subject to automatic cancelation.  

CONDITION OF RENTAL The property shall be in the same condition upon departure as at check-in.  Normal wear and tear excepted. Owner or an Alpine Retreats Agent may enter the property at  reasonable times to make repairs or provide maid service. Guests may cook in areas specifically  designated for cooking. Guests must immediately notify Owner or Alpine Retreats of fire or other  damage to property; failure to do so may result in additional charges for time Alpine Retreats  spends to investigate damages. Guests shall be liable for all acts of the family, invitees,  employees, or other persons invited onto the property. Guests may not sublet or assign this rental  agreement. Guests shall be responsible to return all keys and gate or garage door openers upon  departure to specified location. Guests shall abide by the House Rules of the Owner, Property  Manager, Condominium Association and/or the Rental Agreement as provided to Guest.  

Guests agree to the following rules: 

* Guests shall not bring any pets onto the property unless agreed to by Alpine Retreats (Pet Policy  varies by property).  

* Guests will not smoke indoors or in the immediate vicinity of the vacation home per Utah Civil  Code section 1947.5. A violation of this policy will result in a minimum of a $1000 violation charge.  * Any gathering exceeding the maximum guests allowed requires pre-approval from Alpine  Retreats. Additional charges may apply and or evection of the property.  

* Guests recognize that quiet hours are mandatory after 10:00pm and before 8:00am. Any  infraction of excessive noise could result in loss, a $500 fine and/or immediate expulsion from the  property.  

* Guests shall not permit any use of the hot tub by unsupervised children. Guests and other  invitees shall use the hot tub at their own risk.  

*Guest understands that there are certain inherent risks to person and property located adjacent to  a ski resort, including the possibility of avalanches, falling snow, or resort operated machinery.  Guest acknowledges that the owner would not rent the property unless the Guest accepted this  condition.  

NO PET POLICY There are only a few specific units in our inventory that accept pets. When booking  a pet-friendly unit, please indicate the type of animal in the comments section of the online  booking process. Additional pet fees are determined on a case-by-case basis. If Alpine Retreats  authorized a pet at the property, the Pet Addendum must be submitted prior to the stay and the Pet  Fee must be paid in full. If an animal is seen in the unit by one of our staff during your stay and it has  not been approved, you will be asked to leave immediately, and no refund will be given. If residue of  an animal is found during our inspection following checkout you will be assessed a minimum $500  cleaning charge, or total cost of cleaning, whichever is greater.  

INTENDED USE: Use of the vacation home for business purposes such as business meetings, sales  presentations and/or photo & video shoots must be pre-approved by Alpine Retreats.  

DAMAGE PROTECTION Alpine Retreats uses a Damage Insurance plan (Insurance) for all guest  stays. The Damage Insurance plan offered by Alpine Retreats covers unintentional damages to the  rental unit interior that occur during your stay, provided they are disclosed to management prior to  check-out. The policy will pay a maximum benefit of $25,000.00. Any damages that exceed  $25,000.00, damages that are intentional, or damages caused because of an unapproved party will  be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured  Person causes any damage to real or personal property of the unit because of inadvertent acts or  omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such  property up to a maximum benefit of $25,000.00. Certain terms and conditions apply. Full details of  the Damage Insurance plan coverage are contained in the Certificate of Insurance or Insurance  Policy. By submitting payment for this plan, you authorize and request Safely Insurance Agency to  pay Alpine Retreats any amount payable under the terms and conditions of the Damage Insurance  plan. 

LIMITATION OF LIABILITY Under no circumstances shall Alpine Retreats be responsible for any  loss, expense, damages, claims or injury direct, indirect, consequential or otherwise whatsoever,  howsoever caused or incurred whether arising in contract or otherwise in law or equity as a result  of rendering of the services or accommodations as described or substituted and including, without  restricting the generality of the foregoing as a result of any delay(s), substitution(s), rescheduling(s)  or change(s) in the provision of services or land accommodations by Alpine Retreats or by reason of 

military actions, revolution or acts of God, government agencies, or unforeseen circumstances or  events, by any Alpine Retreats Agent, owners, employees, subcontractors, servants or services as  substituted; Alpine Retreats, at all times will act in good faith and use its best efforts to substitute  with accommodations or services of a type as comparable as possible to those contracted. Alpine  

Retreats will not be liable under any circumstances, including substitutions, to refund any unused  portion of booked accommodations or services. Some activities in which guests engage are  especially dangerous and include alpine skiing, Nordic skiing, sledding, snowshoeing,  snowmobiling, winter play, hiking, biking, and mountain climbing. This list is not all-inclusive but  indicates some of the hazards of vacationing in Utah. Guests may also encounter the following  risks: slippery floors and stairs, especially when wet, lanais with spaces between rails (dangerous  for little children), precipitous drop-offs on mountainous terrain, unfenced pools/Jacuzzis, faulty  electrical or plumbing systems, gas BBQ grills, clean/clear sliding glass doors, and dangerous  stairs or pathways, manual lighting outdoor gas fireplaces. Therefore, each guest agrees that  he/she is voluntarily participating in all activities, risks, and use of the accommodations, and  hereby assumes all risk of injury, illness, damage or loss to person and property that might result,  including, without limitation, any loss or theft of personal property. By booking this villa, you  acknowledge that in all events and circumstances, Alpine Retreats, its officers, and employees  shall not be liable. Alpine Retreats reserves the right to cancel or rescind any rental agreement if it  is found that the Guests are conducting unlawful activities, not abiding by the Home Owners  Association House Rules, disturbing others by playing loud music, percussion, audio or  instruments, or cause any loud or offensive noises, have made any misrepresentations about the  nature or size of the group or use of the group or the use of the property or any other  misrepresentations or any other way in breach of the rental agreement. Access to mountain  activities is seasonal and dictated by weather and resort openings and closures. Alpine Retreats is  not liable for any issues regarding ski access from any home.  

NOTICE OF ABSENCE You must tell us in advance if you will be absent from the property for (3)  days or more. If you do not give us this notice, you will have to pay for any damage that may result  from your absence.  

HOLDOVER, ABANDONED POSSESSIONS AND SERVICE OF NOTICES If you stay in the unit,  without written permission, after the Rental Agreement has ended, you will be a holdover guest and  may be liable for twice rent under the Rental Agreement on a prorated daily basis for each day you  are a holdover guest. If you leave any personal property, which we determine to be of value, we  must contact you by mailing or email notice. After 20 days, if you do not respond, we may advertise  the items for sale or donate them to a charitable organization. If we must give any notice to you, we  can serve it to any occupant. By serving one of you, we have given notice to all of you. If we cannot  deliver a notice to you, we may post the notice in a conspicuous place in or on the unit.  

INSURANCE You understand that our insurance does not cover your belongings or damage that you  cause. You agree that we are not responsible for any loss or damage during the term of the rental  agreement. You agree to carry insurance to cover all your personal property located in the unit or  bear full responsibility for its damage including damage from fire, water, theft, or any cause.  

CANCELLATION AND REFUNDS Cancellations: Guest hereby acknowledges and agrees that the  reservation fees under this Agreement are NON-REFUNDABLE, and the reservation cannot be  canceled for any reason, including but not limited to, natural disasters, act of God, pandemics, 

and/or certain foreseeable or unforeseeable circumstances such as sudden illness, death in the  family, etc.  

BALANCE DUE The balance of all remaining rental fees is due and payable 60 days prior to the  arrival date. The original credit card used at the time of booking will be charged for the balance  unless other arrangements have been made prior to that time. Failure to remit the balance due  

without explicitly canceling a reservation according to the provisions above will cause Renter to  forfeit the deposit.  

CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS If a catastrophe (blizzard, avalanche,  earthquake, flood, fire, or wildfire etc.) or any situation simply beyond our control impairs the  vacation rental, Alpine Retreats is not responsible for finding alternate lodging for the renter or for  the renters financial losses related to transportation or alternate lodging. There will be NO  REFUNDS OR CREDITS FOR EMERGENCY EVACUATIONS. Therefore, we suggest you consider  Travel Protection Insurance to secure your vacation investment and eliminate your financial risk.  There will be no refunds of any kind for evacuations. There will be no refunds or rebates given to  Renter because of unfortunate circumstances outside of Owner or Alpine Retreats control. For  example, Alpine Retreats and Owners shall not be liable for unfavorable weather, acts of God,  disruption of utility services, malfunction or breakdown of appliances, or other equipment such as  TVs, or DVD players.  

UNAVAILABILITY If for any reason beyond the control of the management the reserved rental unit  becomes unavailable, Management may substitute a comparable rental unit with guests approval.  If Management does not offer a comparable rental unit and guest does not approve, the Agreement  shall be void and Management shall refund in full all payments made by guest, In the election to  void this agreement, Guest waives all claims arising out of this agreement, including, without  limitation any failures by Management to perform under this Agreement.  

PAYMENTS MADE ARE INDISPUTABLE AND NONREFUNDABLE Guests hereby knowingly and  voluntarily waive the right to dispute all credit/debit card charges and wire transfer payments  pertaining to the rental, associated with service fees and/or damages and agree that all credit/debit  card charges shall not be disputed. Any conflict or disagreement of these credit card charges  related to this reservation shall be resolved through arbitration in Summit County, Utah.  

ADDITIONAL POLICIES Alpine Retreats shall make repairs as expeditiously as possible after being notified by Renter. Alpine Retreats and contracted repair professionals shall have the right to enter said premises during reasonable hours to examine and make such repair(s) as may be deemed necessary for the safety or comfort of Renter. There will be no refund or rebates issued to Renter because of the repairs or time required to complete them. Should Renter breach any of the terms of this Agreement Renter shall be liable for all costs, damages and expenses incurred including reasonable attorney’s fees. If any actions or proceedings are initiated by either party with respect to this Vacation Rental Agreement, the parties agree that venue thereof shall be in the county within which the above-described property is located within the State of Utah.